Small business owners face new challenges after Halloween due to a troubling trend: ‘wear and return’ tactics. Many consumers buy costumes, wear them for just one night, and then seek full refunds. This practice leaves shop owners not only with used or damaged goods but also with financial losses they can’t easily absorb.
Why Is ‘Wear and Return’ a Big Problem?
For small retailers, every sale counts. When customers return costumes after wearing them, it means lost revenue and unsellable inventory. The costumes often come back in poor condition, making it impossible for owners to resell them. This issue not only affects their bottom line but also damages trust between businesses and their customers.
What Can Be Done?
Business owners are now looking for ways to prevent these losses. Some are considering stricter return policies, while others urge buyers to think twice before exploiting generous refund options. Supporting local businesses during holidays like Halloween ensures they can continue to serve the community year after year.
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