Hungary has taken a bold step into the future of local governance by unveiling its first municipal chatbot, HALI, in the town of Vonyarcvashegy. On Saturday, Minister Tibor Navracsics introduced this innovative artificial intelligence tool aimed at improving communication and services for local residents. HALI represents a significant milestone, marking the first time a Hungarian municipality has officially integrated AI into its administrative operations.
Enhancing Local Services with AI
HALI’s launch aims to provide faster, more efficient responses to citizen inquiries. The chatbot can handle a wide range of topics, from municipal services to event information, making it easier for residents to access vital information 24/7. By leveraging artificial intelligence, the local government hopes to streamline administrative tasks and free up staff for more complex issues.
Vonyarcvashegy’s pioneering move could set an example for other Hungarian towns and cities, encouraging wider adoption of digital solutions in public administration. As AI continues to evolve, tools like HALI may soon become standard across municipalities, delivering smarter, more responsive local services.
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