Introduction to the Roam Speaker Issue
Sonos Inc. has officially recognized a very low number of complaints regarding its first-generation Roam speaker. Some customers reported that their devices overheated and partially melted near the USB-C port. This concern has raised eyebrows among users, prompting the company to take action.
Despite these reports, Sonos emphasizes that the number of affected units is minimal. The company assures customers that it is committed to providing high-quality products and is investigating the situation further. Users can rest easy knowing that Sonos prioritizes safety and customer satisfaction.
Conclusion
If you own a Roam speaker and experience any issues, it’s advisable to reach out to customer support. Sonos is ready to assist and resolve any concerns you might have. Stay tuned for updates as the company continues to monitor the situation.
Sources: Source
