A recent Red Hat report reveals a surprising truth: while companies pour money into artificial intelligence, most are not seeing real customer value yet. The research shows that 89 percent of businesses have yet to achieve tangible results from their AI initiatives. This gap between investment and payoff raises important questions for leaders and tech teams alike.
AI Adoption: Big Hopes, Slow Results
Many organizations have embraced AI with high expectations. They aim to drive innovation, streamline operations, and improve customer experiences. However, the findings suggest that turning AI investments into practical business benefits remains a challenge. Issues like data quality, lack of clear strategy, and skills shortages may be holding companies back.
What’s Next for AI in Business?
To bridge this value gap, experts recommend focusing on smaller, targeted AI projects that deliver quick wins. Open-source tools and collaborative approaches can also speed up progress. The journey to AI success takes time, but with the right strategy, businesses can start to see real returns.
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